PRIVACY POLICY
in the version of 01.11.2024
This Privacy Policy defines the general conditions for the processing and protection of personal data of Users collected in the process of receiving services provided by the Contractor and using the Website.
1. General provisions
1.1. Before registering on the Site and (or) making payment for the services provided by the Contractor, the User is obliged to read the provisions of this Privacy Policy and provide his/her unequivocal consent to the processing of his/her personal data.
1.2. The User, by filling out a special form on the Site and clicking on the “Sign up” button (or a button with a different name that has the same meaning) or making a payment in favor of the Contractor, thereby agrees to the terms of this Privacy Policy and agrees to the processing of his personal data. The User's consent to the processing of his/her personal data may be expressed in conclusive actions, in particular, in the continued use of the Website after the User has read this Privacy Policy.
1.3. The User must immediately stop using the Site if he/she does not agree to the terms of this Privacy Policy.
1.4. The owner and administrator of personal data in accordance with this Privacy Policy is the Contractor.
2. Definition of terms and their interpretation
2.1. The terms and concepts used in this Privacy Policy have the meanings given below:
- Website means a set of data (texts, graphic and design elements, photos, videos and other results of intellectual activity, computer programs) that are interconnected, contained in the information system and ensure the availability of this information to end users, located at the following address: https://www.311dental.com.ua - User means an individual who uses the Website. - Contractor - an individual entrepreneur who provides services to the User in the manner and under the conditions specified in the Public Agreement, and who is also the owner and manager of the User's personal data.
2.2. The headings in this Privacy Policy are provided for convenience only and do not affect the interpretation of the clauses of the Privacy Policy.
2.3. If this Privacy Policy uses terms and concepts not defined in this section of the Privacy Policy, the interpretation of such term or concept shall be in accordance with the text of this Policy. In the absence of an unambiguous interpretation of a term or concept, it is necessary to interpret this concept based on the rules for understanding such terms and concepts on the Internet.
3. Data that may be collected
3.1. The information about the User that may be collected in accordance with this Privacy Policy includes:
• full name of the individual; • phone number; • e-mail address; • Cookies; • User's IP address; • User's behavior on the Website.
3.2. The Contractor may automatically collect non-personal information of the User, i.e. information that does not allow to directly or indirectly identify the User, in particular, the type of the User's browser or information about the site from which the User came to the Site.
4. Purpose of processing and storage periods of personal data
4.1. The User's surname, name, patronymic, phone number and e-mail are collected to organize and implement cooperation between the User and the Contractor, in particular for the Contractor to provide services to the User. Such information is stored for three years from the date of the last payment for the Contractor's services.
4.2. The User's e-mail and phone number are collected to exchange information with the User, including to provide the User with advertising information about the Contractor's activities. Such information is stored for three years from the date of the last payment for the Contractor's services.
4.3. Information about cookies, the User's IP address, the User's behavior on the Website is collected to adapt marketing and advertising activities offered on the Website or third-party services and to monitor the general and individual activity of the Users. Such information is stored for three years from the date of the last visit to the Website by the User.
4.4. The Contractor does not collect and process the User's payment data. Such collection and processing is carried out in accordance with the internal documents of the partner payment system and (or) partner bank.
5. User rights
5.1. The user has the right to:
- know about the sources of collection, location of their personal data, the purpose of their processing, location or place of residence of the owner or manager of personal data; - receive information about the conditions for granting access to personal data, including information about third parties to whom their personal data is transferred; - access to their personal data; - to make a reasoned request to change or destroy their personal data if this data is processed illegally or is unreliable; - file complaints about the processing of their personal data to the Ukrainian Parliament Commissioner for Human Rights or to the court.

5.2. A user who intends to exercise his/her rights provided for in clause 5.1 of this Privacy Policy shall send his/her request to the following e-mail address: .moc.liamg%40cinilclatned113 Such a request shall be considered by the Contractor within 10 days from the date of receipt.
6. Access to personal data by third parties
6.1. Personal data of the Users may be transferred to third parties in the following cases:
- with the written consent of the User; - in cases provided for by the current legislation of Ukraine and this Privacy Policy; - in case of necessity to transfer data to the Contractor's partners in order to fulfill obligations related to the User.
6.2. The User agrees to the transfer of their personal data to a third party for the purpose of providing services.
7. Procedure for protecting confidential information
7.1. The Contractor shall process personal data using legal, organizational and technical measures to prevent accidental loss, destruction and (or) illegal processing.
7.2. The Contractor's employees shall have access only to the personal data necessary for them to perform their duties.
8. Other provisions
8.1. The Contractor has the right to unilaterally change the terms of this Privacy Policy without notifying the User. Changes to the Policy come into force from the moment they are posted on the Site.
8.2. If any of the provisions of these Rules are declared invalid by any competent state authority of Ukraine, this will not affect the validity or enforceability of any other terms of these Rules, which shall remain fully valid, unless otherwise provided by the legislation of Ukraine.
8.3. Disputes arising between the Parties regarding the implementation of these Rules shall be resolved through negotiations.
8.4. Disputes between the Parties not settled by the Parties through negotiations shall be resolved by the competent court of Ukraine under the laws of Ukraine.